Tuesday, April 7, 2015

Security… Certified.

Some things you can compromise on, some things you can't.  Protecting your staff, residents, property and assets are one of those things you shouldn't compromise on…. Ever.  You want a security service provider with uncompromising quality and standards for the provision of services, support, and operations.  You want a security company that is ISO Certified.

The International Organization for Standardization (ISO) is an independent organization with 163 member countries with a Central Secretariat (head office) located in Geneva Switzerland.   ISO was founded in 1947 with a mandate of creating an international organization 'to facilitate the international coordination and unification of industrial standards'.  Since then, experts from all over the world have worked together to develop standards and have published almost 20,000 International Standards.

International Standards are strategic tools and guidelines to help companies tackle some of the most demanding challenges in business. They ensure that business operations are as efficient as possible, increase productivity, and help companies access new markets.

Benefits of ISO certification include:
  • Cost savings - optimize operations and therefore reduce costs
  • Enhanced customer satisfaction - improve quality, enhance customer satisfaction
  • Access to new markets - prevent trade barriers and open up global markets
  • Increased market share - increase productivity and competitive advantage
  • Environmental benefits - help reduce negative impacts on the environment
ISO 9001:2008 sets out the criteria for a quality management system and is based on a number of quality management principles including a strong customer focus, processes, and continuous improvement.  ISO 9001:2008 specifies requirements for a quality management system where an organization:

  • Must demonstrate its ability to consistently provide products or services that meet customer and applicable regulatory requirements
  • Aims to enhance customer satisfaction through the effective application of the system, including processes for continuous improvement of the system and the assurance of conformity to customer and applicable regulatory requirements

ISO 9001:2008 helps ensure that customers get consistent, good quality products and services.

Several security companies in Canada are ISO certified for their administrative processes.  BUT, there is only 1 security company in Canada that is ISO certified for the provision of security services – Securitas Canada.   Securitas obtained ISO 9001:2008 certification in 2014; and works every day to improve processes, the products and the services that it provides its customers.  Becoming ISO certified demonstrates Securitas' uncompromising commitment to quality and the continuous improvement of all processes and programs.  The never ending search for excellence and industry leadership is what sets Securitas apart from its customers.

Securitas, a global leader in the security industry, has been providing security services since 1899. With over 7,000 people in 24 offices in Canada, and 310,000 people globally, they have the experience and knowledge to offer a broad range of services; including On-Site Guarding, Remote Guarding, Mobile Guarding, Technology Solutions, Risk Management, and Investigations.  Their Integrated Guarding Solutions will allow customers to customize their security program by combining any security offerings resulting in Cost Efficiencies, Increased Security Flexibility, and Service Unification.